Privacy policy

Nurulamal Women's Fashion Privacy Policy

Nurulamal is committed to protecting your personal information and upholding your privacy rights. This policy explains what data we collect, how we use and secure it, and your options regarding your information, in compliance with the UK Data Protection Act 2018 and GDPR.

1. Information We Collect

  • Purchase & Account Data: Name, email address, phone number, shipping/billing addresses, and payment method details (last 4 digits only) when you place orders or create an account.
  • Interaction Data: Records of your communications with us (e.g., emails, chat logs), product reviews you submit, and your responses to marketing surveys.
  • Browsing & Device Data: IP address, browser type, operating system, pages visited on our website, and time spent on each page—collected via cookies (you can manage cookie settings in your browser).
  • Marketing Consent Data: Your preferences for receiving promotional emails, SMS, or social media updates.

2. How We Use Your Information

Your data is used for the following purposes: (a) processing and delivering orders, (b) sending order confirmations and delivery updates, (c) providing customer support and resolving inquiries, (d) personalizing your shopping experience (e.g., recommending products based on browsing history), (e) sending marketing communications (only if you’ve opted in), and (f) improving our website and product offerings.

3. Data Sharing & Protection

We do not sell your personal data. We may share it with trusted third parties who assist our services: (a) delivery couriers (to fulfill orders), (b) payment processors (to handle transactions securely), and (c) marketing platforms (to send promotional content with your consent). All third parties are bound by confidentiality agreements. We protect your data with encryption, secure servers, and access controls to prevent unauthorized access or breaches.

4. Your Privacy Rights

You have the right to: (a) access a copy of your personal data, (b) correct inaccurate or incomplete information, (c) request deletion of your data (where we have no legal obligation to retain it), (d) restrict or object to data processing, and (e) withdraw marketing consent at any time. To exercise these rights, email us at nurulamal012025@outlook.com with your full name and order/account number—we’ll respond within 8 business days.

5. Data Retention

We retain your order and account data for 2 years after your last interaction (e.g., purchase, account login) to comply with UK tax and legal requirements. Marketing consent data is retained until you withdraw consent. After retention periods, data is securely deleted or anonymized.

6. Marketing Communications

We only send promotional content if you’ve explicitly agreed to receive it. You can unsubscribe from marketing emails by clicking the "Unsubscribe" link in the email or by emailing us to update your preferences. Unsubscribing will not affect service-related communications (e.g., order updates).

Contact Us

For privacy-related inquiries or to exercise your rights:
  • Email: nurulamal012025@outlook.com
  • Phone: +44 20 9876 1234
  • Address: 12 Style Haven, Cardiff, CF10 1AA, United Kingdom